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    Disaster Recovery Plans: Do You Have One?   Disaster recovery and business continuity plans are issues that almost all small businesses fail to think about. More frequently, they decide they haven't the resources to address such "unthinkables."    If your business was down for 1-2 days or more, what costs would you incur? Lost revenues and lost productivity. These are obvious. You won't make the money that you would have if you remained open. This is especially true if you provide a service. Services are inherently tied to time, and time cannot be re-created. Sure, you can work extra hours next week, but it won't be a service provided at the time it was expected. However, even if you provide a product that can be purchased next week instead of today, a customer didn't get it when they most wanted or needed it. There are other far more serious consequences of business downtime than just unsold goods and services. There are the intangibles that c

There’s more than a grain of truth to the saying, “It’s not a question of if you’ll be a victim of a data breach, but when!”   The chances of your company falling victim to a data breach is as high as 1 out of 4, which is a lot more likely than your chances of being   struck by lightning. According to a Ponemon Institute study sponsored by IBM, the average cost to a company that was involved in a data breach in 2017 was $3.62 million dollars, and the cost per file breached was $158!   Those records, which can contain personally identifiable information, payment methods and/or health care information, can vary in cost depending on your industry.   Healthcare records are the costliest, while research and public records are the least.   According to the study, these numbers have improved slightly over those of the previous year due to the increased use of rapid response teams and advance planning. So once a business has been hacked, what happens

    Why Small Businesses Shouldn't Avoid Making Disaster Recovery Plans.   Entrepreneurs and small businesses, especially ones that are fairly new, often don't think about making plans to recover in case of a disaster. However, it is the smallest business that most likely has the fewest resources to fall back on in case of disaster.   Why does this happen? It isn't on an entrepreneur's radar - The challenge and hurdles of starting out are what drive small business owners. The excitement that comes with getting a new client or releasing a new product are what motivates them. To be honest, things like disaster recovery plans are a little dull and aren't part of the exciting day-to-day hustle of running a company. As a result, these issues get put on the back burner. Planning tools can seem too complex - Ideas like "risk assessment" and "business impact analysis" can be intimidating. Many SMBs may just feel the whole area is overwhelming and

    Outsourcing? Really. Its OK: How it can save time and money   Almost by definition, small business owners and entrepreneurs cringe at the concept of outsourcing. Those who start their own companies like the control and autonomy it provides them. Unfortunately, that preference for control and autonomy may have some bad side-effects when it comes to IT.   Small business don't have the resources to fully support all of their IT infrastructure needs. The present in-house staff is most likely very busy putting out day-to-day fires. One statistic suggests 65% of IT budgets go to nothing more than keeping the lights on. In short, staff is busy making sure the printer works or reloading a PC infected by a virus after an employee fell for a phishing email. This means that small firm's expenditures on IT are not improving operational, efficiency, or enhancing productivity or competitiveness.   There is an alternative. Managed Service Providers are outside consultants you can bring in

    Run your Business, not an IT Company   You went into business because you have an interest and expertise in some particular product or service. You began the firm to offer that product or service, but a dirty little problem came along with that new company. IT requirements. You need equipment, and you need networks, and printers, and data storage to keep the company up and running. As a consequence, you've become responsible for managing something you probably don't care very much about or even understand especially well.   Managed Service Providers can be a solution. A small business can off load a variety of IT tasks that are becoming a distraction to everyday business operations and strategy.Here are just two examples.   Software updates and security audits: Your present in-house staff may be spending most of its time fixing everyday problems. As a result, they may have to delay vital security measures, such as applying tested security patches or updating virus software