Mitigate Costly New Technology Risks for Continued Stability and Profitability
Partnering with a managed service provider (MSP) is one new approach being used by many companies like yours. Experienced MSPs have access to newer tools that reduce costs by automating many routine in-house labor intensive processes. Break-fix is labor intensive, and labor is one of the most expensive operating costs within your IT infrastructure. The new innovative tools that can be provided by MSPs generate real productivity increases and mitigate the risk of network failure, downtime and data loss from human error.
MSPs deliver a trusted foundation for your team and your customers. Some of the services and tasks offered include:
Remote Desktop Management and Support
Predictable Management of Critical Patches and Software Updates
Fractional Resource Availability of Best-In-Class Expertise – scaled to your needs
Implementing and Testing Backup and Disaster Recovery Processes
Performance of Inventory and Audits of Computer/Network/Software
Enforcement of Network/Security Policy
Monitoring of Network/Operating System and Alerts
Updating Anti-Virus Software and Detecting Spyware
Erase any misconception that managed service providers are nothing more than “outsourced” tech help priced to displace your in-house IT technician or team. The new MSP has defined new methodologies and technology partnerships to offer valuable preventative services that proactively locate and eliminate threats before a bigger problem arises.
MSPs today put considerable effort into understanding the operational and business needs of SMBs to develop and deliver a set of specific services that align technology with the SMB's business objectives. This is the reason you hear managed services often referred to as “partners." A present day MSP offers quantifiable economic value, greater ROI and decreased total cost of operation by streamlining costs and eliminating unnecessary lost productivity, revenue, and avoidable on-site IT consultant fees, in addition to eliminating the need for costly hardware/software repairs or replacement.
You’ve been there…we all have. You are surfing the web when you come upon an amazing site that you just have to be part of. You decide to sign up! The site asks you to create a username and password. Hmmm, how often will you visit this site? You know you won’t remember some arbitrary password so you quickly type in your usual information, keeping it easy to remember for the next time you visit the site. The average person uses greater than twenty log ins on different websites and tend to use and reuse weak passwords website to website. Who can remember all the passwords for all of your accounts anyway? Right? But what you just did, by reusing a weak password, is make it easier for a hacker to access your information and the ability for them to enter a website as you. In 2016, Yahoo was a victim of a cyber attack which allowed hackers to access valuable information from one billion accounts. So now, if your Yahoo account was hacked, and you reuse the same weak passwords, your …
In the business world, where global communications need to happen instantaneously, having unified communications is a crucial tool that is needed for the success of your business.
So what is Unified Communications (UC)? UC refers to a phone or communication system that unifies or integrates multiple communication methods within your business. Now, thinking about your business and your day to day correspondence with employees, customers and even potential customers, you probably communicate in multiple ways. Phone calls, video conferencing, instant messaging, texts, email, fax and a multitude of other routes are common methods in today’s dynamic business environment. Unifying or connecting these methods allows each to be connected or able to “talk” to each other, allowing them to work together, which in the long run makes your business more efficient and productive. It also means having the capability to translate, in real time, both written text and voice communications, that are de…
Keep Your IT Guy and Outsource IT Services, TooEveryone in the office loves Eric. Sporting a different ironic t-shirt everyday, Eric is the one we call when technology spits in our face. Whether it's a slow system, a bug that needs to be squashed, a website issue, or a crash that results in unexpected downtime and data loss, Eric is right there. Not only does he get to the bottom of any issue but he also rights the ship like he's some sort of miracle-working captain who just happens to have a pretty wickedly funny Peter Griffinfrom Family Guy impersonation.But business is growing and Eric is overworked. Eric has certain skills that you'd love to use to develop innovative applications and revenue-generating projects-- but he's too busy running around fixing things that break. Or he's performing the most mundane and routine tasks day-in-and-day-out just to keep things secure and running smoothly.You get a sense that Eric's overburdened and he's saddled with t…